Welcome to UTS Grocery! Before you embark on your shopping journey, it is important to familiarize yourself with our Terms and Conditions. These terms outline the guidelines and rules that govern the use of our store and ensure a seamless and enjoyable shopping experience for all our valued customers. Please take a moment to review the following terms:

1. Product Availability: While we strive to keep our shelves stocked with a wide range of products, we cannot guarantee the availability of all items at all times. Product availability may vary due to factors beyond our control, such as supplier limitations or unexpected demand. We appreciate your understanding in such situations.
2. Pricing and Payment: We make every effort to ensure accurate pricing information on our products. However, in the event of a pricing discrepancy, we reserve the right to correct any errors and adjust the price accordingly. Payment for your purchases can be made via cash, credit/debit cards, or other accepted forms of payment specified at our checkout counters.
3. Returns and Exchanges: We understand that sometimes returns or exchanges may be necessary. Please refer to our Return and Exchange Policy displayed at our customer service desk for specific instructions and conditions. We aim to provide fair and reasonable solutions to any product-related concerns you may have.
4. Privacy and Data Security: At UTS Grocery, we take your privacy seriously. We adhere to strict data protection practices and comply with applicable laws to safeguard your personal information. By shopping with us, you consent to our Privacy Policy, which details the collection, use, and protection of your data. Please refer to our website or contact our customer support for more information.
5. Code of Conduct: We strive to create a friendly and respectful environment for everyone. We expect all customers to behave courteously towards our staff and fellow shoppers. Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in denial of service or appropriate legal action.
6. Intellectual Property: All content, including logos, trademarks, and images displayed on our website and in-store, are the property of UTS Grocery or its affiliated partners. Any unauthorized use or reproduction of this content is strictly prohibited.
7. Changes to Terms and Conditions: UTS Grocery reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or through other means of communication. It is your responsibility to review these terms periodically and stay informed about any revisions.